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Passionate, reliable, expert service

J.C. Warner Heating & Cooling
Excellent
4.9
Based on 276 reviews
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J.C. Warner is customer oriented. I appreciate how they treated me from start to finish. My tech was outstanding . Thank you JC Warner !
Response from the owner: Thank you so much for your 5 Star review William!
The student becomes the teacher. Kimber was a student of mine years ago when she was in high school. Now, she is the EXPERT. Her friendly smile has not changed. She is professional, knowledgeable, and takes the time to explain things in a way that people who aren’t in the industry can easily understand. I highly recommend J.C. Warner and Kimber to meet your HVAC needs. Love this company.
Response from the owner: Thank you for your wonderful review and the opportunity to serve you. We truly appreciate your kind words! Kimber is a great asset to J.C. Warner Heating & Cooling and it's wonderful to hear that she provided such a helpful and professional service. Thanks again,J.C. Warner Heating & Cooling
Shawn came out with the new part and even though there were a couple of hiccups installing it, stayed persistent until finished. Then stayed and retested to make sure the part was functioning properly. Great job Shawn!
Response from the owner: Thank you so much for taking the time to leave us such a positive review, Don! We are so glad that Kimber was able to diagnose and fix the problem so quickly and that you are enjoying a warm home. We are happy to work with you and look forward to our services in the future. Thank you for choosing J.C. Warner Heating & Cooling!
Kimber was prompt and professional. She understood and diagnosed the problem accurately. Highly recommend.
Response from the owner: Thank you so much for your 5 Star review claire!
Super pleased with the service, from scheduling thru appointment and service. Their technicians are all pros u.. always on time, courteous, and very knowledgeable about our Trane home system. Would highly recommend JC Warner to anyone in need of HVAC services or installations.
Response from the owner: Thanks for the positive review Ryan!
I bought a brand new house, needed a single 2 Ton unit installed in the back, front unit had no history but wanted to be safe an replace with 2.5 Ton as well. That's what the home needed, the service rep you want to speak with is Paul Tarsa. Out of the 4 quotes I received, he was by far the most informative, and knew his job very well. I told all 4 to give me the best offer you can and they were not the cheapest but after being referred to them by Tuckers Auto repair in Annapolis MD. I now know why JC Warner was the way to go. Financing was very simple and I needed it to work within my budget and they completely understood, I am very happy with my payment plan. I'm not sure which crew you will have come do your home but if you get Jason, CJ, and Nick. They are awesome, extremely knowledgeable and made my two new HVAC units perfect. I absolutely hope the person you meet is Paul Tarsa, before i saw the prices from the other quotes, I had pretty much made up my mind because of him.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Sean did a great job figuring heat for the cottage. Highly recomend!
Response from the owner: Thanks for the positive review l!
Great job. Timely and professional on a cold day. Thanks again.
Response from the owner: William, Thank you so much for leaving a 5-star review for J.C. Warner Heating & Cooling! We are thrilled to hear that our technician was able to quickly address the problem. We appreciate your kind words and value your business. Please don't hesitate to reach out to us at 410-758-2278 if you need help again in the future.
Very timely and very professional same-day service. Thank you very much!! I would recommend to anyone.
Response from the owner: Thank you so much for your review and recommendation!
Kimber was very professional, kind, and attentive to my concerns. I highly recommend her and J.C Warner Heating & Cooling for your HVAC needs.
Response from the owner: We appreciate your feedback. Thank you for the review!
Excellent
Zeke and his team are top notch! Always communicate effectively and do great work! If you’re ever in any need for HVAC services, this is the company to call!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Service Today installed a new unit for us for first floor. So later that evening we go to upstairs and the thermostat is completely blank. No heat all night on second floor. So call them I. The morning to explain what happened. So long story short after Service Today couldn’t take time to fix the problem they caused. JC Warner came through for us! We will continue to call them! Thank You
Response from the owner: We are so glad to hear it! Thank you for your review!
We have had a maintenance contract with J C Warner for the past 6+ years and are very happy. They are pleasant and professional. Wyatt is friendly and good at what he does as a technician. We would highly recommend J C Warner.
Response from the owner: This is great to hear! We have been investing a lot into "redesigning" the service to our customers and we really appreciate you taking the time to write a detailed 5 star review! Thank you for supporting our small local business!
Shaun and his assistant did a great job plus helped us set up a maintenance contract and provided an estimate for a new air scrubber
Response from the owner: Hello Dennis! We appreciate you taking the time to share this positive review with us. We are always proud to provide the best service possible and strive to ensure that each customer has a positive experience. On behalf of J.C. Warner Heating & Cooling, we thank you for your business and 5-star review.
Starting from my service call to the office (Debbie/Lisa) and throughout the repair process everyone was professional, kind and courteous. I couldn’t have asked for a more professional and knowledgeable technician then Tanner Hood Thank you J.C. Warner for employing such wonderful people.
Response from the owner: Thank you for leaving us a 5-star review for J.C. Warner Heating & Cooling, Niko. It is wonderful to know that you had a good experience with Kimber. Please don't hesitate to reach out to us again if you need any help with your heating and cooling needs. -The J.C. Warner Heating & Cooling Team
Response from the owner: Thank you so much for the 5-star review, Ken. We really appreciate you taking the time to share your experience. It is always wonderful to receive feedback, especially when it's so positive! We hope you enjoy many more years of efficient heating and cooling systems from J.C. Warner Heating & Cooling.
He does great work
Response from the owner: Thank you for taking the time to leave us a 5-star review, David! We're thrilled to hear that you were pleased with our services. We take pride in providing top-notch work for our customers like you.If you ever have any HVAC needs in the future, please don't hesitate to reach out to us at 410-758-2278. We would be more than happy to assist you. Thanks again for choosing J.C. Warner Heating & Cooling. We appreciate your business and hope to work with you again soon.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Kimber was exceptional, very friendly. Above and beyond with information about what she was doing what she was checking. She was phenomenal, I'm going to request Kimber for any service that I need with my heater or air conditioner. Thank you so much for sending her to my home.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Kimber was very knowledgeable and efficient in installing and programming my thermostats. JC Warner provided excellent communication to keep me informed both reminding me of the appointment and Kimber's arrival time. New thermostats are working great
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
On time, courteous, knowledgable
Response from the owner: Thank you so much for your 5 Star review barb!
Great company. Reliable, friendly and knowledgeable techs
Response from the owner: Hi Lisa, we appreciate you taking the time to leave us a 5-star review! Your satisfaction is our top priority and we are grateful for the opportunity to serve you.If you ever need any further assistance with your HVAC needs, please don't hesitate to reach out to us at 410-758-2278. We would be more than happy to help. - J.C. Warner Heating & Cooling
Excellent technical service, customer service skills, great personality!!! I always want her, for as long as she is with the company!!!
Response from the owner: Thank you for taking the time to write a 5-star review for J.C. Warner Heating and Cooling! We are thrilled to hear that you were happy with our technician. Your kind words truly mean a lot to us and we are grateful for your recommendation. We hope to continue providing you with top-notch service for as long as you need us. Thank you again for choosing J.C. Warner Heating & Cooling!
Response from the owner: Hi Vicki, thank you so much for leaving us a 5-star review for J.C. Warner Heating & Cooling. We really appreciate your support and are glad that our services met your expectations. If you ever need any heating or cooling assistance in the future, please don't hesitate to reach out to us at 410-758-2278. Thanks again!
Kimber is the best! She is really knowledgeable, she does not upsell you to spend more than you have to, always on time, respectful, booking an appointment is easy. I love this company and our tech.
Response from the owner: Hi Danielle, thank you so much for taking the time to leave this wonderful 5-star review for J.C. Warner Heating & Cooling. We are thrilled to hear that Kimber provided excellent service. We appreciate your kind words about her knowledge and professionalism. It means a lot that you trust us with your heating and cooling needs. We look forward to serving you in the future. – J.C. Warner Heating & Cooling
Excellent service. Knowledgable. helpful and efficient.
Response from the owner: Thomas,Thank you so much for taking the time to review our services at J.C. Warner Heating & Cooling. We are thrilled to hear that you had an excellent experience with our team. Your kind words mean a lot to us and we truly appreciate your support.Sincerely, The J.C. Warner Heating & Cooling Team
First time with this company and they diagnosed the situation and are able to fix what a previous company failed to properly fix. Sorry I didn't call them first, but...Today, Kimber was thorough and professional. We are on the right track now.
Response from the owner: Thank you for your kind words and your 5 star review - it's so exciting to hear when we meet and exceed our customers' expectations! We strive to provide the most comprehensive services and top-notch customer experience for each and every customer, so we're glad you are satisfied with the thorough work Kimber did on your heating system. We hope you'll come to us again in the future for any of your heating and cooling needs.Thanks again,The Team at J.C. Warner Heating & Cooling
Tech came out. Was a nice guy that explained everything to me. Can tell this company wasn’t trying to upsell. They simply corrected the problem and moved on. You can trust this company.
Response from the owner: Hi Chad, Thank you for taking the time to review J.C. Warner Heating & Cooling. We are thrilled to hear that our technician Shawn provided excellent service and explanation(s). Our Team takes pride in being honest and efficient so your trust in us is greatly appreciated. Feel free to reach out to us at 410-758-2278 if you ever need any assistance in the future. Thanks again for choosing J.C. Warner Heating & Cooling!
Response from the owner: Hi Clayton, thank you for taking the time to leave a positive review of J.C. Warner Heating & Cooling. We are grateful for your support and trust in our services.We want to ensure that all of our customers have a top-notch experience, so we are always looking for ways to improve. If there were any specific concerns please don't hesitate to let us know. We would love to address them and make sure that your next experience with us is even better.Thank you again for choosing J.C. Warner Heating & Cooling, and we hope to continue serving you for all your HVAC needs.
Always does an excellent job!!!!!
Response from the owner: Jerry, thank you so much for the glowing review! Here at J.C. Warner Heating & Cooling, we take pride in providing quality service to our customers. We're thrilled to know that you and your family have been satisfied with our services and we thank you for taking the time to provide us with feedback.
Excellent service.Kimber is very good. We enjoy her servicing our system.
Response from the owner: Sonny, Thank you for leaving such an excellent review of J.C. Warner Heating & Cooling! Our technicians take pride in their work and we are glad you were satisfied with our services. It is always a pleasure to serve our customers, and we appreciate your taking the time to provide us with your feedback.
Great service especially since we were not a previous customer!
Response from the owner: James, we appreciate you taking the time to leave us a 5-star review for our company, J.C. Warner Heating & Cooling. We are thrilled to hear that you had a great experience with our service, especially as a new customer. Thank you for your support and we look forward to serving you again in the future!
Kimber was at my house within about 3 hours of my call (on a stormy day). She diagnosed and fixed the issue in about 30 minutes. Thanks Kimber for keeping us comfortable.
Response from the owner: Thank you so much for your 5 Star Review, Kevin! We are so pleased that our services met your expectations. We strive to ensure each and every customer has the best experience with us, and it is wonderful to hear we achieved this. Thank you for your review!
Response from the owner: Thank you so much for leaving us a 5-star review, Kate. We are grateful for your support and appreciate you taking the time to share your positive experience. Please do not hesitate to contact us again in the future for any of your heating and cooling needs. Have a wonderful day! - J.C. Warner Heating & Cooling, 410-758-2278
Phenomenal service. Tech was great and personable, prices were reasonable. They make you feel like you’re their #1 customer from scheduling through the service and beyond.
Response from the owner: Hi Justin,We are thrilled to hear that you had a phenomenal experience with our team and that our technician was able to provide stellar service. At J.C. Warner, we strive to make each and every customer feel like they are our top priority, from the moment we schedule your appointment to long after the service is complete.If you ever need any future HVAC services, don't hesitate to reach out to us at 410-758-2278. We are always here to help and we look forward to serving you again in the future. Thank you again for choosing J.C. Warner Heating & Cooling.
Shawn was on time, explained the issue clearly and got the job done.
Response from the owner: Thank you so much for leaving us a 5-star review! We are thrilled to know that you had a positive experience with our services.- The J.C. Warner Heating & Cooling Team
Nobody likes having their AC quit in 96 degree heat, but this company was quick to answer and come out to fix the issue. Kimber was awesome! Highly recommend both Kimber and this company.
Response from the owner: Sara, thank you for taking the time to review your experience with J.C. Warner Heating & Cooling. We understand how frustrating it can be when your AC stops working in the middle of summer, especially during a heatwave. We are glad to hear that Kimber provided you with prompt and excellent service. We will be sure to pass along your kind words to her. Thank you for recommending our company, we appreciate it. If you ever have any future heating or cooling needs, please don't hesitate to reach out to us. Thank you again for choosing J.C. Warner Heating & Cooling.
Service was great! Super nice, very respectful, knowledgeable, and fast repair!
Response from the owner: Hi Brandy, we are grateful for the 5-star review and for choosing J.C. Warner Heating & Cooling for your HVAC needs. Our team takes pride in providing excellent service to our customers and we're happy to hear that we met your expectations. Thank you for your kind words about our technicians and their efficiency. - J.C. Warner Heating & Cooling
Response from the owner: Thank you so much James Mitchellfor the positive review!
Kimber, was knowledgeable, efficient, and a great asset for your company. She was ver professional and explained and showed me the AC coil.Thank you.Reg
Response from the owner: Reg, Thank you so much for this great 5 star review! We really appreciate you being a loyal customer and helping to share the word about JC Warner.
Great experience. Shawn arrived quickly after his original call and was able to solve the problem within 20 minutes. Thank you for keeping us cool on one of the hottest days of the year!
Response from the owner: Hey Tammy,Thank you so much for leaving us a 5-star review for J.C. Warner Heating & Cooling! We are thrilled to hear that Shawn was able to quickly solve your cooling problem and keep you comfortable on a hot day. We appreciate your kind words and value your business. Please don't hesitate to reach out to us at 410-758-2278 if you ever need help in the future.Thank you for choosing J.C. Warner Heating & Cooling!
Kimber took care of the problem in 10 minutes. She knew what it was after I described the symptoms . She put boot cover so she did not bring anything in the house
Response from the owner: Hello Ed, thank you so much for your 5-star review for J.C. Warner Heating & Cooling! We are thrilled to hear that Kimber was able to quickly identify and fix the issue with your HVAC system. It's always our goal to provide efficient and effective service to our valued customers. We appreciate you mentioning Kimber's professionalism by using boot covers to keep your home clean. Thank you for your support, and please don't hesitate to reach out to us at 410-758-2278 if you need any further assistance. Take care!
Wyatt Callaghan was very professional and did a great job servicing both of our units. JC Warner is the best and I highly recommend them!!!
Response from the owner: April, Thank you for taking the time to leave us a 5-star review! We are delighted to hear that Wyatt Callaghan provided professional and thorough service for both of your units. We take pride in providing top-notch customer service and keeping our clients' homes comfortable all year round. We appreciate your recommendation and are grateful for your trust in us.If you have any questions or need any further assistance, please don't hesitate to reach out to us at 410-758-2278. Thank you again for choosing J.C. Warner Heating & Cooling for your home services needs.Best, J.C. Warner Heating & Cooling
Excellent service👍🤗. Kimberly did an excellent job
Response from the owner: RatingHi Ms. Fischer, Thank you so much for taking the time to write such glowing remarks about your experience with J.C. Warner Heating & Cooling. We truly appreciate your 5-star review and excellent feedback. We are happy to know that our service was top-notch and that you plan to recommend us to your friends and family. Thank you for for being such a great customer! Warm regards, J.C. Warner Heating & Cooling
Absolutely superb customer service and support. Kimber did a fantastic job. Just a pleasant experience dealing with such a great company.
Response from the owner: Thank you for leaving us a 5-star review for J.C. Warner Heating & Cooling, David. It is wonderful to hear that you had a phenomenal experience with Kimber. Our family owned business truly appreciates your kind words and support. Please don't hesitate to reach out to us again if you need any help with your heating and cooling needs. -The J.C. Warner Heating & Cooling Team
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