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Passionate, reliable, expert service

We're new to the area and chose JC Warner from recommendations and online ratings. Shawn came out and did our initial maintenance/service visit. He was prompt, courteous, polite, and did the service quickly and efficiently. After he was done he gave me a complete rundown of our systems, and explained a couple of issues and gave us options and estimates for the repairs. Very pleased with the work and Shawn as the service tech.
Response from the owner:Thank you so much for the fantastic 5-star review, Craig! We're thrilled to hear that we could make such a great impression. At J.C. Warner Heating & Cooling, we strive to ensure our customers are well-informed about their systems and happy with our service. Welcome to the area, and we're here for any of your heating and cooling needs!
Response from the owner:Hi Lauren, Thank you so much for taking the time to leave us such a wonderful 5-star review! We appreciate your support and look forward to continuing to provide excellent service in the future! Sincerely, J.C. Warner Heating & Cooling
Wyatt was incredibly fast, efficient, friendly, informative and fun to talk to.

He is a great representative of the company.
Response from the owner:Thank you so much for your fantastic review, Manny! We're thrilled to hear that Wyatt made such a positive impression during your experience with J.C. Warner Heating & Cooling. His friendly and efficient service truly reflects our commitment to quality. We appreciate your kind words and hope to serve you again in the future!
Excellent customer service,very knowledgeable and efficient
Above and beyond...
Response from the owner:Thank you so much Holly Hogan for the positive review!
Awesome friendly service this team is top notch
Response from the owner:Awesome! Thank you for taking the time to review us. We have a fantastic team working together to keep up the quality tradition!
Serviceman Tanner did a great job servicing our split duct wall unit. He was competent, efficient and respectful. He also set us up with a service plan to keep it well-maintained. Thank you, Tanner.
Response from the owner:Thank you for taking the time to share your review with us!
They did a great job ; cleaned up and explained all details of my new system
Response from the owner:Thank you for the review! We appreciate your feedback Carol.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:Thank you so much for your 5-star review, Teresa! Your support means the world to us, and we’re here to keep your systems running smoothly. If you need anything else please let us know.
Response from the owner:Thank you for taking the time to share your review with us!
I have to say that The service charge is unfair ,the temp fix to keep inducer running for few hours is basically not solution, eventually the furnace is still not functioning. After then I was still being charged for ‘diagnostics and trying to get inducer work at least temporarily.
Response from the owner:Thank you for taking the time to leave feedback, Xin. Your experience is important to us at J.C. Warner Heating & Cooling, and we strive for full satisfaction. As discussed this morning we have already waived the charge for the temporary solution provided by our technician, however, the diagnostic fee cannot be retracted as we did spend almost an hour finding and addressing the issue. Please contact us if you'd like to move forward with the estimate(s) provided to you so that your system can run as intended.
Sean did a great job figuring heat for the cottage. Highly recomend!
Response from the owner:Thanks for the positive review l!
J C Warners is the best for all your HVAC needs.
Response from the owner:Thank you for the fantastic review, Robyn! Your support means a lot to us. Please don't hesitate to reach out to us at 410-758-2278 if you need help again in the future.
Technician arrived timely, worked cleanly and efficiently to inspect and tuneup my three heat pumps. Totally satisfied with JC Warners staff and Zeke's oversight of his office and technicians.
Response from the owner:Thank you so much for taking the time to review us! We really appreciate it and the team loves to hear positive comments!
Flexible, professional and prompt!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:Thank you for taking the time to share your review with us!
J.C. Warner is customer oriented. I appreciate how they treated me from start to finish. My tech was outstanding . Thank you JC Warner !
Response from the owner:Thank you so much for your 5 Star review William!
The student becomes the teacher. Kimber was a student of mine years ago when she was in high school. Now, she is the EXPERT. Her friendly smile has not changed. She is professional, knowledgeable, and takes the time to explain things in a way that people who aren’t in the industry can easily understand. I highly recommend J.C. Warner and Kimber to meet your HVAC needs. Love this company.
Response from the owner:Thank you for your wonderful review and the opportunity to serve you. We truly appreciate your kind words! Kimber is a great asset to J.C. Warner Heating & Cooling and it's wonderful to hear that she provided such a helpful and professional service. Thanks again, J.C. Warner Heating & Cooling
Shawn came out with the new part and even though there were a couple of hiccups installing it, stayed persistent until finished. Then stayed and retested to make sure the part was functioning properly. Great job Shawn!
Response from the owner:Thank you so much for taking the time to leave us such a positive review, Don! We are so glad that Kimber was able to diagnose and fix the problem so quickly and that you are enjoying a warm home. We are happy to work with you and look forward to our services in the future. Thank you for choosing J.C. Warner Heating & Cooling!
Kimber was prompt and professional. She understood and diagnosed the problem accurately. Highly recommend.
Response from the owner:Thank you so much for your 5 Star review claire!
Super pleased with the service, from scheduling thru appointment and service. Their technicians are all pros u.. always on time, courteous, and very knowledgeable about our Trane home system. Would highly recommend JC Warner to anyone in need of HVAC services or installations.
Response from the owner:Thanks for the positive review Ryan!
I bought a brand new house, needed a single 2 Ton unit installed in the back, front unit had no history but wanted to be safe an replace with 2.5 Ton as well. That's what the home needed, the service rep you want to speak with is Paul Tarsa. Out of the 4 quotes I received, he was by far the most informative, and knew his job very well. I told all 4 to give me the best offer you can and they were not the cheapest but after being referred to them by Tuckers Auto repair in Annapolis MD. I now know why JC Warner was the way to go. Financing was very simple and I needed it to work within my budget and they completely understood, I am very happy with my payment plan. I'm not sure which crew you will have come do your home but if you get Jason, CJ, and Nick. They are awesome, extremely knowledgeable and made my two new HVAC units perfect. I absolutely hope the person you meet is Paul Tarsa, before i saw the prices from the other quotes, I had pretty much made up my mind because of him.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Great job. Timely and professional on a cold day. Thanks again.
Response from the owner:William, Thank you so much for leaving a 5-star review for J.C. Warner Heating & Cooling! We are thrilled to hear that our technician was able to quickly address the problem. We appreciate your kind words and value your business. Please don't hesitate to reach out to us at 410-758-2278 if you need help again in the future.
Very timely and very professional same-day service. Thank you very much!! I would recommend to anyone.
Response from the owner:Thank you so much for your review and recommendation!
Kimber was very professional, kind, and attentive to my concerns. I highly recommend her and J.C Warner Heating & Cooling for your HVAC needs.
Response from the owner:We appreciate your feedback. Thank you for the review!
Excellent
Zeke and his team are top notch! Always communicate effectively and do great work! If you’re ever in any need for HVAC services, this is the company to call!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Service Today installed a new unit for us for first floor. So later that evening we go to upstairs and the thermostat is completely blank. No heat all night on second floor. So call them I. The morning to explain what happened. So long story short after Service Today couldn’t take time to fix the problem they caused. JC Warner came through for us! We will continue to call them! Thank You
Response from the owner:We are so glad to hear it! Thank you for your review!
We have had a maintenance contract with J C Warner for the past 6+ years and are very happy. They are pleasant and professional. Wyatt is friendly and good at what he does as a technician. We would highly recommend J C Warner.
Response from the owner:This is great to hear! We have been investing a lot into "redesigning" the service to our customers and we really appreciate you taking the time to write a detailed 5 star review! Thank you for supporting our small local business!
Shaun and his assistant did a great job plus helped us set up a maintenance contract and provided an estimate for a new air scrubber
Response from the owner:Hello Dennis! We appreciate you taking the time to share this positive review with us. We are always proud to provide the best service possible and strive to ensure that each customer has a positive experience. On behalf of J.C. Warner Heating & Cooling, we thank you for your business and 5-star review.
Starting from my service call to the office (Debbie/Lisa) and throughout the repair process everyone was professional, kind and courteous. I couldn’t have asked for a more professional and knowledgeable technician then Tanner Hood Thank you J.C. Warner for employing such wonderful people.
Response from the owner:Thank you for leaving us a 5-star review for J.C. Warner Heating & Cooling, Niko. It is wonderful to know that you had a good experience with Kimber. Please don't hesitate to reach out to us again if you need any help with your heating and cooling needs. -The J.C. Warner Heating & Cooling Team
Response from the owner:Thank you so much for the 5-star review, Ken. We really appreciate you taking the time to share your experience. It is always wonderful to receive feedback, especially when it's so positive! We hope you enjoy many more years of efficient heating and cooling systems from J.C. Warner Heating & Cooling.
He does great work
Response from the owner:Thank you for taking the time to leave us a 5-star review, David! We're thrilled to hear that you were pleased with our services. We take pride in providing top-notch work for our customers like you. If you ever have any HVAC needs in the future, please don't hesitate to reach out to us at 410-758-2278. We would be more than happy to assist you. Thanks again for choosing J.C. Warner Heating & Cooling. We appreciate your business and hope to work with you again soon.
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Kimber was exceptional, very friendly. Above and beyond with information about what she was doing what she was checking. She was phenomenal, I'm going to request Kimber for any service that I need with my heater or air conditioner. Thank you so much for sending her to my home.
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Kimber was very knowledgeable and efficient in installing and programming my thermostats. JC Warner provided excellent communication to keep me informed both reminding me of the appointment and Kimber's arrival time. New thermostats are working great
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
On time, courteous, knowledgable
Response from the owner:Thank you so much for your 5 Star review barb!
Great company. Reliable, friendly and knowledgeable techs
Response from the owner:Hi Lisa, we appreciate you taking the time to leave us a 5-star review! Your satisfaction is our top priority and we are grateful for the opportunity to serve you. If you ever need any further assistance with your HVAC needs, please don't hesitate to reach out to us at 410-758-2278. We would be more than happy to help. - J.C. Warner Heating & Cooling
Excellent technical service, customer service skills, great personality!!! I always want her, for as long as she is with the company!!!
Response from the owner:Thank you for taking the time to write a 5-star review for J.C. Warner Heating and Cooling! We are thrilled to hear that you were happy with our technician. Your kind words truly mean a lot to us and we are grateful for your recommendation. We hope to continue providing you with top-notch service for as long as you need us. Thank you again for choosing J.C. Warner Heating & Cooling!
Response from the owner:Hi Vicki, thank you so much for leaving us a 5-star review for J.C. Warner Heating & Cooling. We really appreciate your support and are glad that our services met your expectations. If you ever need any heating or cooling assistance in the future, please don't hesitate to reach out to us at 410-758-2278. Thanks again!
Kimber is the best! She is really knowledgeable, she does not upsell you to spend more than you have to, always on time, respectful, booking an appointment is easy. I love this company and our tech.
Response from the owner:Hi Danielle, thank you so much for taking the time to leave this wonderful 5-star review for J.C. Warner Heating & Cooling. We are thrilled to hear that Kimber provided excellent service. We appreciate your kind words about her knowledge and professionalism. It means a lot that you trust us with your heating and cooling needs. We look forward to serving you in the future. – J.C. Warner Heating & Cooling
Excellent service. Knowledgable. helpful and efficient.
Response from the owner:Thomas, Thank you so much for taking the time to review our services at J.C. Warner Heating & Cooling. We are thrilled to hear that you had an excellent experience with our team. Your kind words mean a lot to us and we truly appreciate your support. Sincerely, The J.C. Warner Heating & Cooling Team
First time with this company and they diagnosed the situation and are able to fix what a previous company failed to properly fix. Sorry I didn't call them first, but...
Today, Kimber was thorough and professional. We are on the right track now.
Response from the owner:Thank you for your kind words and your 5 star review - it's so exciting to hear when we meet and exceed our customers' expectations! We strive to provide the most comprehensive services and top-notch customer experience for each and every customer, so we're glad you are satisfied with the thorough work Kimber did on your heating system. We hope you'll come to us again in the future for any of your heating and cooling needs. Thanks again, The Team at J.C. Warner Heating & Cooling
Tech came out. Was a nice guy that explained everything to me. Can tell this company wasn’t trying to upsell. They simply corrected the problem and moved on. You can trust this company.
Response from the owner:Hi Chad, Thank you for taking the time to review J.C. Warner Heating & Cooling. We are thrilled to hear that our technician Shawn provided excellent service and explanation(s). Our Team takes pride in being honest and efficient so your trust in us is greatly appreciated. Feel free to reach out to us at 410-758-2278 if you ever need any assistance in the future. Thanks again for choosing J.C. Warner Heating & Cooling!
Response from the owner:Hi Clayton, thank you for taking the time to leave a positive review of J.C. Warner Heating & Cooling. We are grateful for your support and trust in our services. We want to ensure that all of our customers have a top-notch experience, so we are always looking for ways to improve. If there were any specific concerns please don't hesitate to let us know. We would love to address them and make sure that your next experience with us is even better. Thank you again for choosing J.C. Warner Heating & Cooling, and we hope to continue serving you for all your HVAC needs.
Always does an excellent job!!!!!
Response from the owner:Jerry, thank you so much for the glowing review! Here at J.C. Warner Heating & Cooling, we take pride in providing quality service to our customers. We're thrilled to know that you and your family have been satisfied with our services and we thank you for taking the time to provide us with feedback.

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